gPlex - Next Generation Contact Center Solution

gPlex® Contact Center solution is easy to deploy and is scalable. Agents can be located remotely at multiple locations while the core server placed at the central office. The system is scalable from single E1 to 8 E1s that can support more than 240 concurrent calls in a single box.
Interactive Dashboard

gPlex® Dashboard allows to monitor contact center at a glance in real-time. It offers live monitoring & real-time activity for each role of your agents in the call center. Supervisor can monitor agent’s details on the dashboard. It helps quick realization to increase productivity and customer satisfaction.
Key Benefits

* Increased productivity
* Less capex, high ROI
* Easy to deploy and maintain
* Highly scalable System
* Enhanced live monitoring
* 100% voice logging
* Access to latest technology
* Inspirable to develop HR

gPlex Contact Center
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